Frequently asked questions.

Digital marketing is the promotion of a business, product or service through any digital platform. It can include websites, social media, mobile apps, cloud systems, graphic design, search engine optimisation and more.

Traditional marketing such as print adverts, billboards, newspaper classifieds and radio or television still has tremendous value. We advise an integrated strategy that combines traditional and digital techniques for maximum business exposure and returns.

Most forms of digital marketing are very cost-effective and some are even free. Promoting your business on social media costs far less than designing and printing a big billboard. Build a quote online and we will recommend a package that fits your budget.

Yes. Web2go offers premium content writing for websites, brochures, social media and more. Our writers produce SEO-friendly content that gets results for your business.

Pay-per-click advertising such as Google Ads lets you control your budget and reach people searching right now. Social media ads reach target groups of consumers at convenient times. We will recommend the options that suit your corporate identity and audience.

Yes. We design and develop e-commerce websites across South Africa. If you have an idea and the products, we can build your online shop from scratch, complete with point of sale to website synchronisation so you never miss a sale.

We provide data-backed research and strategies such as SEO and conversion rate optimisation that generate more leads and faster conversions, boosting your returns and building a loyal client base.

Yes. Web2go provides 360° digital marketing and IT services to businesses anywhere in South Africa and beyond.

Call, WhatsApp, email or use the online Project Builder. Tell us your requirements and your vision and we will provide an obligation-free quote. When you are ready, give us the go-ahead and we start.

Yes. If you have the idea and the products, we can build your online shop from scratch, complete with point of sale to website synchronisation so you never miss a sale.

Yes. We look at what is working on your current site, keep what earns its place, and move your content, links and search rankings across with care.

Regularly. Fresh content, new products and current information keep visitors engaged and help search engines see an active site. We offer care plans so it never goes stale.

Yes. Corporate identity, brochures, company profiles and graphic design are part of the same team, so your website and your print speak with one voice.

SEO is a long-term process. With a blend of on-site and off-site work, most sites see movement within three to six months, and results keep building after that.

Specific phrases with more than one word, such as "SEO company Johannesburg" rather than "SEO". They bring back fewer competing results, which raises your chance of being found by the right people.

Ads stop when the budget stops. Organic rankings keep bringing visitors, and searchers trust organic results, so the two work best together.

You choose the budget and can change it any time. You only pay when someone clicks your ad, and daily and monthly limits keep spend under control.

Google Ads reach people searching right now, while social ads reach target groups at convenient times. We recommend the mix that suits your audience and your goals.

Yes. Campaigns can target a province, a city or specific suburbs, so your budget goes where your customers are.

Where your customers are. We look at your audience and recommend the platforms worth your time, then focus there.

No. Print, radio and outdoor still have value. We recommend an integrated strategy that combines traditional and digital for maximum exposure and returns.

Yes. We manage your community and relay enquiries and questions directly to you.

Yes. We write premium, SEO-friendly content for websites, brochures, social media and more, without touching your design.

Yes. Regular articles with targeted keywords keep your website updated, earn links and give search engines more reasons to rank you.

Yes. It is automated, cost-effective and measurable, and it lets you promote offers to people who already know you, which is where most repeat sales come from.

Yes. Choose from our templates or we design from scratch to your requirements, always in your corporate identity.

Bulk email is available on pay-as-you-go plans, so you pay for what you send.

It raises the share of visitors who become leads or customers, so the same traffic and ad budget produce more business.

Usually not. Most gains come from changes to key pages, forms and offers on the site you already have.

A .co.za domain tells search engines and visitors you are in South Africa, which helps local results. A .com reads as international, so local customers may assume you are not nearby.

An address like info@yourbusiness.co.za builds credibility with customers and avoids the confusion of a mismatched email and website.

Telephone support Monday to Friday 08:00 to 18:00, weekends 09:00 to 14:00 and public holidays 09:00 to 13:00, plus email around the clock.

Tell us which POS you use in the Project Builder and we will confirm the integration options for your system.

Yes. Stock across all your stores can feed one central website, so a product out of stock in one branch can still be ordered online.

Nothing is lost. With Cloud Exchange every email is stored on the server, so you log in on another device and carry on.

Backup and shared server packages start from 100 GB, and grow with you.

Yes. Our cloud servers are hosted locally.

It removes switchboard hardware and maintenance, lets staff take calls anywhere, and scales with you, usually at a lower monthly cost.

In most cases, yes. We handle number porting as part of the setup.